Refund Policy

Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you're not happy with your order, please review our refund policy below:

1. Eligibility for Refunds
- Items must be returned within **30 days** of receipt.
- Products must be in their original, unused condition with all tags and packaging intact.

2. Non-Refundable Items
- Certain items, such as **custom or personalized products**, **digital downloads**, and **clearance items**, are not eligible for refunds.

3. How to Request a Refund
- Contact our customer support team at [email address] within 30 days of receiving your order.
- Please include your order number, reason for return, and any relevant details.

4. Refund Process
- Once your return is received and inspected, we will notify you by email about the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method. Please note, it may take up to **10 business days** for the refund to appear in your account.

5. **Return Shipping**:
- Customers are responsible for return shipping fees unless the item is defective or an error was made with the order.

If you have any questions or concerns, feel free to contact us at [contact information]. We’re here to help!